Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KeyStroke Virtual Secretary Services Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term KeyStroke Virtual Secretary Services or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Denbigh, Roughpark, Strathdon, Aberdeenshire. AB36 8XS. Our company registration number is 516033. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use in mailing lists or for us to contact you later. We will not pass any of your details onto any third party.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Complaints Procedure

We pride ourselves on our service.  However, should you find that you are not happy with any training product provided by us and wish to complain you should contact KeyStroke Virtual Secretary Services Ltd at:

Letty Scrimgeour
KeyStroke Virtual Secretary Services Ltd
Strathdon, Aberdeenshire
AB36 8XS

By telephone on 0044 7808 084 038
Or by email on info@keystrokevss.co.uk

What will happen next?

We will firstly acknowledg receipt of your complaint and then please allow us up to five working days to look into your complaint.  If for any reason we feel it will take longer than five days we will advise you as to why we are not able to provide you with a full answer to your complaint and when we expect to be able to do so.

If you are not satisfied with the final response from KeyStroke Virtual Secretary Services Ltd, you also have the right to refer your complaint to Trading Standards. For more information regarding the scope of Trading Standards, please refer to https://www.tradingstandards.uk/

Please be aware that Trading Standards will not deal with your complaint until you have given us the opportunity to reply first.

Data Protection

Our Data Protection Officer is Elizabeth Scrimgeour and can be reached at info@keystrokevss.co.uk

Contacting Us

 This website is owned and registered by KeyStroke Virtual Secretary Services Ltd.  Registration number 516033.

Our registered address is:

Elizabeth Scrimgeour
KeyStroke Virtual Secretary Services Ltd
Starthdon, Aberdeenshire
AB36 8XS

Last reviewed May 2020